Terms and Conditions

Welcome to Nashe Groceries These Terms and Conditions (“Terms”) govern your access to and use of our e-commerce store and services. By using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

Use of Website:

You must be at least 18 years old to use our website. By accessing and using our site, you represent and warrant that you are of legal age to form a binding contract with Nashe Groceries.

Product Information:

While we make every effort to provide accurate and up-to-date information about our products, we do not guarantee the completeness, accuracy, or reliability of any content on our website. Product descriptions, prices, and availability are subject to change without notice.

Intellectual Property:

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Nashe Groceries and protected by intellectual property laws. You may not reproduce, distribute, modify, or use any of our content without our prior written consent.

Privacy:

Your privacy is important to us. Please review our Privacy Policy, which governs the collection, use, and disclosure of your personal information. By using our website, you consent to our privacy practices as outlined in the Privacy Policy.

Account and Security:

When you create an account with Nashe Groceries, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

Orders and Payments:

By placing an order on our website, you agree to pay the total amount for the products, including any applicable taxes and shipping fees. Payment can be made through secure payment gateways available on our website. All transactions are subject to verification and approval by Nashe Groceries.

Shipping and Delivery:

We partner with reliable and safe courier services, such as Fast Way Couriers, to deliver your orders. While we strive to ensure timely delivery, we cannot be held responsible for any delays caused by the courier service or other factors beyond our control.

Returns and Refunds:

We want you to be completely satisfied with your purchase. If you receive a damaged or defective product, please contact our customer support team within 7 days of delivery. We will provide instructions for returning the item, and upon receipt, we will issue a refund or replacement, as applicable.

Limitation of Liability:

To the extent permitted by law, Nashe Groceries shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.

Indemnification:

You agree to indemnify and hold Nashe Groceries harmless from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising from your use of our website, violation of these Terms, or infringement of any third-party rights.

Governing Law and Jurisdiction:

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflicts of law principles. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Australia.

Amendments:

Nashe Groceries reserves the right to modify, amend, or update these Terms at any time without prior notice. Any changes will be effective upon posting the revised Terms on our website. Your continued use of the website after the changes will constitute acceptance of the modified Terms.

Entire Agreement:

These Terms and any additional policies or agreements posted on our website constitute the entire agreement between you and Nashe Groceries regarding your use of our website.

If you have any questions or concerns about these Terms, please contact our customer support team at info@nashegroceries.com.au +61xxxxxx.